Frequently Asked Questions

Yes. The Mingo™ is made from medical-grade, body-safe silicone that is non-porous, hypoallergenic, and free from phthalates, BPA, and latex. It meets the same material standards as medical devices. It has been recommended by healthcare professionals including Dr. Alessandra Graziottin, a gynecologist and women's health specialist.

The Mingo™ is made from premium medical-grade silicone with a smooth matte finish. This material is non-porous (so bacteria can't hide in microscopic cracks), hypoallergenic, and easy to clean. It has a soft, velvety feel that is gentle on sensitive skin.

Yes. The Mingo™ is IPX7 rated, which means it can be fully submerged in water up to 1 meter for 30 minutes. You can safely use it in the bath, shower, or pool, and clean it under running water without worry. Flamingos live in the water. So does this.

Press and hold the button for 2 seconds to turn it on. Start on the lowest intensity and work your way up. The Mingo™ uses tapping technology that creates gentle, rhythmic pulses — no direct pressure required. It has 12 intensity levels plus a free-style mode so you can find exactly what works for you. For a detailed walkthrough, see our Beginner's Guide.

Instead of preset patterns, free-style mode lets you — or whoever is holding the phone — draw custom patterns directly on the screen. Whatever you draw, the Mingo™ follows. It's the difference between a playlist and a live performance.

Yes. The Mingo™ connects to the CareNymmind app via Bluetooth (same room) or Wi-Fi (any distance). Your partner can control the intensity, switch between modes, or use free-style mode from their phone. One person holds the Mingo™, the other person holds the phone. That's kind of the whole point.

Yes. Over Wi-Fi, the Mingo™ can be controlled from anywhere with an internet connection — across the house, across town, or across the country. The app syncs in real time. No lag. No dropped patterns.

It works both ways. But the free-style mode and app control were designed so someone else can be involved. Most of our customers tell us it's better with two people. We tend to agree. There's a reason it's shaped like a flamingo — they never do it alone either.

No. The Mingo™ works perfectly with the on-device button and its 12 preset intensity levels. The app unlocks free-style mode, partner control, and a few other things you'll want to explore together. The app is free on iOS and Android. No account required to use the basic features.

The CareNymmind Mingo™ is currently US$79.00 (reduced from US$179.00) — that's a saving of $100.00 (56% off). This includes free worldwide shipping and a 30-day money-back guarantee. See how it compares in our best face massagers 2026 guide.

The Mingo™ provides up to 120 minutes of continuous use on a full charge. In practice, most couples report getting multiple sessions from a single charge. The device will vibrate briefly when the battery is running low.

The Mingo™ comes with a USB-C magnetic charging cable. Simply align the magnetic end with the charging port on the bottom of the device — it snaps into place. A full charge takes approximately 60 minutes. We recommend fully charging the Mingo™ before first use.

Rinse the Mingo™ under warm running water with mild soap before and after each use. Because it's IPX7 waterproof, you can clean it thoroughly without damaging the electronics. Avoid harsh chemicals, alcohol-based cleaners, or silicone-based lubricants (use water-based lube instead). Pat dry with a lint-free cloth and store in the included pouch.

Store the Mingo™ in the included storage pouch in a cool, dry place. Keep it away from direct sunlight and extreme temperatures. Don't store it touching other silicone toys, as silicone-on-silicone contact over time can degrade the material.

Completely discreet. Every order ships in a plain brown box with no logos, product names, or branding visible on the outside. The return address shows a generic company name, and your bank statement will show "NM Container" — nothing that reveals the contents. Your business is your business.

CareNymmind offers free worldwide shipping on all orders. Delivery typically takes 5-10 business days depending on your location. You'll receive a tracking number via email once your order ships.

CareNymmind offers a 30-day satisfaction guarantee. If you're not completely happy with your Mingo™ for any reason, contact us at hello@carenymmind.com within 30 days of delivery for a full refund, no questions asked. No awkward conversation. No explanation. Just a refund.

Every Mingo™ comes with a 12-month warranty covering manufacturing defects. If your device stops working properly within the warranty period, contact our support team and we'll replace it.